To make the most of your telehealth visit, be sure to follow the steps below.

Contact your insurance plan to confirm coverage and any co-pays that may apply.

Make sure you know how to log into your membership account and access your telehealth visit.

Prepare your device or computer ahead of time, making sure it is charged and you have internet connection. 

Find a quiet, well-lit spot with minimal distractions.

Write down any questions, symptoms, and other concerns you’d like to discuss.

Check ahead of time to see if you need to have any medical devices handy, such as a weight scale, thermometer, blood pressure monitor, or other monitoring devices. 

Make a list of prescription and over-the-counter medications you are currently taking.

Have your immunization and any other medical records nearby for reference.